BeyondCrisis

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Sustained stabilization requires proactive solutions. Go BeyondCrisis. 

 

BeyondCrisis is a proactive and integrated approach to reducing behavioral health crisis and improving health plan HEDIS measures. BeyondCrisis complements health plan case management efforts for high-risk, often difficult to engage individuals. 

 

BeyondCrisis includes preemptive diversion measures, a responsive crisis component, in-patient visits, and mobile post-inpatient discharge appointments by licensed clinicians.

 

Triage Clinicians, available telephonically 24x7:

  • Proactively call members identified as needing additional support to maintain least restrictive community placement; and,
  • Deescalate ensuing crises, diverting unnecessary emergency room visits and inpatient admissions and reducing pharmaceutical interventions.  

 

Mobile Engagement teams, comprised of a Licensed Clinician and a Crisis Intervention Specialist:

  • Assess and stabilize a crisis situation and take corrective action. 

  • Facilitate linkage to appropriate community and health plan resources.

  • Visit members in inpatient settings to connect members with plan services.

 

Mobile Licensed Clinicians positively impact plan 7- and 30-day HEDIS measures with in-home visits:

  • Licensed Clinicians meet with Members, post-discharge from inpatient behavioral health-related admissions, in the home or community-based settings, ensuring 7-day and/or 30-day required visits are satisfied. 

 

Our comprehensive program reduces unnecessary emergent care costs and fosters long-term recovery from mental illness.

 

For more information, contact our Business Development team.