Sustained stabilization requires proactive solutions. Go BeyondCrisis. 


Our comprehensive program reduces unnecessary emergent care costs and fosters long-term recovery from mental illness.


BeyondCrisis is a proactive and integrated approach to reducing behavioral health crises and improving health plan HEDIS measures. BeyondCrisis complements health plan case management efforts for high-risk, often difficult to engage individuals. 


BeyondCrisis includes preemptive diversion measures, a responsive crisis component, in-patient visits, and mobile post-inpatient discharge appointments by licensed clinicians.


Telephone Support

Triage Clinicians, available telephonically 24/7:

  • Proactively call members identified as needing additional support to maintain least restrictive community placement; and,
  • De-escalate crises, diverting unnecessary emergency room visits and inpatient admissions.  


Mobile Engagement Teams

Mobile Engagement teams, comprised of a Licensed Clinician and a Crisis Intervention Specialist:

  • Assess and stabilize a crisis situation and develop an ongoing care plan. 

  • Facilitate linkage to appropriate community and health plan resources.

  • Visit members in both inpatient and outpatient settings to connect members with plan services.


Improved HEDIS Measures

Mobile Licensed Clinicians positively impact plan 7- and 30-day HEDIS measures with in-home visits:

  • Licensed Clinicians meet with Members, post-discharge from inpatient behavioral health-related admissions, in the home or community based settings, ensuring 7-day and/or 30-day required visits are satisfied. 


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For additional information, please contact our Business Development team.